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What information would we need from you and how to get started
- Company name and website
- Brief overview of your business and services
- Your target audience or ideal customer
- Your brand values and key messages
- Examples of your current AI-generated communications
- Examples of communications you feel represent your brand well
- Any existing brand guidelines or tone of voice documents
- Preferred communication style
- Words, phrases, or topics you would like to avoid
- Details of the AI tools or platforms currently in use
- Key customer touchpoints where AI is being used
- Any specific challenges or concerns you would like addressed
- Examples of competitors whose communication style you admire (optional)
- Project goals and desired outcomes
- Primary point of contact for feedback and approvals
Optional but Helpful
- Customer feedback or reviews
- Frequently asked questions
- Sales scripts or customer service templates
- Existing email sequences or chatbot conversations
- Brand mission statement
- Customer personas or audience profiles
Don't worry if you don't have all of the above. We can work with as much or as little information as you have available and guide you through the process.
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