Clear pricing. No unnecessary extras.
1. Communication Experience Audit - £895
Understand what your customers actually experience.
AINC independently assesses communication from the customer's perspective – examining human connection, clarity, psychology, trust, consistency, customer journeys and digital/AI interactions.
You receive an Executive Findings Report identifying what's working, where communication may be creating unintended friction or disconnect, and clear recommendations for improvement.
£895
2. Communication Advisory - from £750
Turn the audit findings into a clear course of action.
For organisations that want support beyond the audit, AINC can work alongside the people responsible for implementing the recommendations.
This may include prioritising findings, developing communication principles, reviewing proposed solutions, advising on customer journeys, assessing proposed AI use, supporting internal decision-making and evaluating whether changes address the issues identified.
AINC advises and evaluates. Your organisation or chosen suppliers implement. Every advisory project is individually scoped. No predetermined package. No paying for work you don't need.
From £750
3.
Ongoing AINC Partnership - from £500pm
Independent communication oversight as your organisation evolves.
For organisations that want an ongoing external perspective, AINC can continue to review how changes to your business may affect the customer communication experience.
This can include regular reviews of customer touchpoints, assessment of proposed communications or processes, customer-perspective testing, AI communication oversight, identification of emerging friction and follow-up assessment of changes made following an audit.
The partnership is for ongoing analysis and advisory support – not content creation, marketing management or implementation services.
Scope and level of support are agreed in advance. Larger reviews or new audit projects are quoted separately.
Ongoing AINC Partnership – £500/month.
Includes up to four hours of consultancy, review and advisory support each month. Three-month initial term.
£500/month
Not sure what you need?
Start with the audit.
AINC doesn't begin by selling you AI, rewriting your website or changing things that already work.
We begin by understanding what's happening now.
Your audit may identify significant opportunities. It may identify a handful of small improvements. It may confirm that you're already doing some things exceptionally well.
The recommendation follows the evidence – not the other way around.